Website Privacy Policy

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This privacy policy sets out how Sorted uses and protects any information that you give Sorted when you use this website.

Sorted is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Sorted may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March 2019.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Documents that you need to store with Sorted
  • Demographic information such as postcode, address, preferences and interests
  • Your address book, etc

What we do with the information we gather

We require this information to understand the documents that you store with us and provide you with a personalised experience service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails, notifications about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at hello@sortedai.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information on the Contact Us page.

App Privacy Policy

Effective Date: March 01, 2019

Sorted collects information about you when you use our mobile applications, websites, and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us. If you reside in India, the services are provided by Sorted India, and this Privacy Statement applies to information collected and used by Sorted

Scope and Application

This Privacy Statement (“Statement") applies to persons/entities anywhere in the world who are using our apps or Services to request saving or linking documents. This Statement also applies to users who login into our website, without uploading a document.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us, such as when you create or modify your account, upload a document (pdf, image etc), or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested, delivery notes, account statements, account balances, credit information, educational qualifications, spending habits, vehicles you own, due date of policies that you own, and any other information you choose to provide or is available in the documents that you upload.

Information We Collect Through Your Use of Our Services

When you use our Services, we collect information about you in the following general categories:

  • Location Information: When you upload a document that our AI engine reads and interprets, we may come across your mailing address. This will be stored as private information which will be used for your personalization. We may also derive your approximate location from your IP address
  • Contacts Information: If you permit the Sorted app to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate social interactions through our Services and for other purposes described in this Statement or at the time of consent or collection
  • Transaction Information: We collect transaction details available in the documents uploaded on our platform, including the merchant where the transaction took place, date and time the item/service that was bought, and amount charged. We do collect monetary Transaction details; Debit Card, Credit Card, Net Banking, UPI, Payment Gateways, & Payment Wallets. This information may include your account/ unique identification number that is available in any of the documents provided.
  • Personal Information: When you upload documents that may be personal Identification documents like PAN, Aadhaar card etc. We may store these details, automatically read by our AI engine and store against your account. This information is for your use and you may remove it if necessary.
  • Usage and Preference Information: We collect information about how you and site visitors interact with our platform, preferences expressed, and settings chosen. In some cases, we do this using cookies, pixel tags, and similar technologies that create and maintain unique identifiers.
  • Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
  • Log Information: When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.

Important Information About Platform Permissions

Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time the Sorted app wants permission to access certain types of data and will let you consent (or not consent) to that request. Sometimes, these permissions require more explanation than the platforms themselves provide, and the permissions we request will change over time, so we’ve created these pages to serve as authoritative and up-to-date resources for our users.

Information We Collect from Other Sources

We may also receive information from other sources and combine that with information we collect through our Services. For example:

If you choose to link, create, or log in to your Sorted account with a payment provider (e.g., Google) or social media service (e.g., Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app

Use of Information

We may use the information we collect about you to:

  • Provide, maintain, and improve our AI Engine's performance, send reminders for renewal, provide information to you from the documents that you uploaded/linked, develop new features, provide customer support;
  • Develop safety features, authenticate users, and send product updates and administrative messages;
  • Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
  • Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Sorted and other companies, where permissible and as per local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards;
  • Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

We may transfer the information described in this Statement to, and process and store it in India. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Statement. Sharing of Information

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

Through Our Services

We may share your information:

  • With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;
  • With the public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;
  • With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate; and

Other Important Sharing

We may share your information:

  • With Sorted subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and / or logistics purposes;
  • With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
  • With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our User agreements, Terms of Service, or policies, or to protect the rights, property, or safety of Sorted or others;
  • About, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
  • If we otherwise notify you and you consent to the sharing; and
  • In an aggregated and/or anonymized form which cannot reasonably be used to identify you

Social Sharing Features

The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.

Analytics and Advertising Services Provided by Others

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services, as well as when you visit other online sites and services.

Account Information

You may correct your account information at any time by logging into your online or in-app account. If you wish to cancel your account, please email us at hello@sortedai.com. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.

Access Rights

Sorted will comply with individual's requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.

Location Information

We request permission for our app’s collection of precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this will limit your ability to use certain features of our Services.

Contact Information

We may also seek permission for our app’s collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on your mobile device. The Android platform does not provide such a setting.

Promotional Communications

You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.

Changes to the Statement

We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Statement, please contact us at hello@sortedai.com.

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